July 2016 | Window Seal West

WINDOWS & DOORS MANUFACTURER

TOLL-FREE: 1-888-818-4211

CALGARY: (403) 774-7202

EDMONTON: (780) 628-0631

SASKATOON: (306) 994-0150

BC: (250)448-3954

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Google Rating

4.6

Based on 223 reviews

Window Seal West

4.6

M. F.

21:19 10 Jan 22

They were very professional, courteous, and clean at their job. I was very satisfied with the finished product. The vinyl finish on the doors are very sturdy and eliminate rot from the condensation that builds up in our harsh winters. Highly recommend them! If you are looking to get windows or doors replaced give Anthony a call!

Vadim Bondar

07:50 11 Dec 21

Chris Kwok

01:27 11 Dec 21

My all windows were used by window seal west Calgary. However, it’s been installed after 1 year, I found those windows are moisture inside of glass, so I requested to change all windows, and they responded me to proceed immediately. I appreciated that they really guarantee to replace it without any issue, thanks.

Chris Kendrick

02:09 29 Sep 21

On Sept 28th Pavel and Sergey came to our house to install 2 windows and 2 doors. They arrived within the time frame that was given and were ready to work as soon as they showed up. They placed floor and furniture coverings through out the house and kept their work area neat and tidy throughout the day. They worked fast and efficiently and through observation it’s easy to tell they are professionals and experts in their field. They answered every question we had and were very friendly. We look forward to purchasing future windows through Window Seal West and hope to have Pavel and Sergey return for installation again.

clayton zuchotzki

00:35 22 Sep 21

Awesome service, on time and quality workmanship. Ask for Max as your project manager.

Alona Friedman

20:52 20 Sep 21

Windows Seal West (Calgary) replaced our back door. The project manager Max and the installation crew Victor and IIya did an amazing and professional job. They answered all my questions and provided excellent customer service.I'm very pleased with the result. Highly recommend.

Harvey Bankonin

02:47 13 Sep 21

The entire crew was so professional, started with Max (project manager) coming over to give us a quote. Then the crew coming over and installed all our windows in one day, with cleanliness always a concern. Then the follow up phone call from Max, to see if everything was ok, including a repair for a basement window that another company installed incorrectly, Max and his crew came over and reinstalled that window and no more leaks in the basement!! Thank you to you and your crew Max

Ronald Smith

23:01 20 Aug 21

- Value for money of window units - Good!- Ease of communication with representatives - Good!- Apperance of finished product - Good!Window Seal West recently did a full window replacement on our two story home in two days with good results inside and out. A major reason for my five star review of this company is the excellent ability of the experienced install crew who could deal with the often unforseen framing challenges present in older houses in a timely and professional manner.

Steve Bergqvist

23:50 16 Jul 21

christine wong

23:50 11 Jul 21

I highly recommend Window Seal West. We installed our windows last year. Thank you Adam introduced us tinted glass for our west facing windows which we feel more comfortable than before. Their price is reasonable and the quality is good. Their repair service is good as well. We have been well taken care. Once I found our basement ceiling with water stain which may be caused by our new window installation. I have their repair team to come and check. Finally it is not caused by the window. We thank you for their advice and service.I would use them again. Thank you, Window Seal West.

Olga Baunok

23:05 01 Jul 21

Pavel and Sergey installed a window in my basement, in the darkest corner of the house. Now it became my favourite spot to be in. The window lighted up the space and adds a million dollar look to my basement.The service I've got from this company is worth every penny. Pavel and Sergei are qualified professionals. They are not only technically gifted but also have a great eye for what works in the space . They helped with the choice of the window, finish, fittings, size, color, etc..Pavel and Sergei possess not only the skill and technique of installing windows, but also a sense of artistic taste, design, and symmetry.The price for the service was a pleasant surprise for me!Thank you Pavel and Sergey. I wish prosperity to your business.Olga Baunok, RNRed Deer. AB

Eddy Mohajer

16:27 06 Jun 21

Nena M

16:23 06 Jun 21

Diligent, professional and top quality work. Thank you Window Seal West for the prompt response and turnaround!

Kaysha Jetter

01:20 06 Jun 21

Highly suggest going with this company! They accommodated all the things I changed my mind on after the initial order and installation had begun. Very friendly and not afraid to work in bad weather and around your schedule.

Lorna Willert

15:24 29 May 21

Very friendly and professional installers. Did a great job in a timely manner.

Cindy Murphy

18:09 13 May 21

Thank you to Alex and Victor for installing my three windows. Once again the job was done perfectly. This is the forth time I have used Window Seal West. I have recommended them to serval friends. A very happy client. Just had my garage windows done and one bedroom. Once again a superb job all around. Thanks!

Juri Levkovski

18:03 20 Apr 21

Taylan Esmail

20:23 16 Apr 21

I needed 16 windows and 3 doors for a renovation, i needed the windows quickly. Max not only gave me an amazing price, he guaranteed the windows will be done in a month, and he delivered!! Everyone else was saying 10 weeks,but Max went the extra mile to make sure I got my windows in a timely manner. The installers were great, completed the work within 3 days and left the place spotless. Will be using this company again for future projects. Amazing service !!

Chis Tea

20:13 15 Apr 21

᭙ꫀꪀᦔꪗ rꪮᦔriᧁꪊꫀz

03:10 15 Apr 21

Amazing services and super friendly guys, thank you!

Sergey Dykan

17:06 26 Mar 21

Windows Seal West guys came to install our new living room and bedroom windows. We are very satisfied with their professional work , installation was done fast and efficient.

inna Avdonina

03:46 26 Mar 21

We have just got our new windows. Overall it was a very positive experience, starting with a sales guy Anton who explained everything clearly, as well as being very detailed about the product and service we have eventually received. In our plans to reno the rest of the house with this company next year. Thank you!

Charles Brunet

18:54 09 Mar 21

Windows Seal West (Calgary) did a complete main floor replacement of our windows. They installed Triple Glazed windows of excellent quality manufactured right here in Calgary. The sales staff (Max) was very knowledgeable and easy to work with. His recommendations were pertinent and helped us easily choose the right product. The cost was more than competitive as he saved us funds where he could. The installers where awesome(Pavel and Sergei). Not only did they complete the task in 4 1/2 hours, they did so with great care to our furnishings. They completely cleaned up afterwards and left no mess, a very professional install team. The extra insulation from these windows was noticeable the next morning when the house was 3 Deg C warmer. My wife and I are totally pleased with these new windows and Windows Seal West (Calgary).

Semim Boga

22:09 26 Feb 21

Vlad was excellent in explaining the differences and answering all our questions. He was very professional and worked with our budget. Awesome service!! Thank you so much!

Claudia Padbury

13:16 26 Feb 21

Professional service from the get go. Friendly, knowledgeable and patient with all my questions. The windows look amazing and are Alberta built. The casements are vinyl and removable if you have future painting projects in mind. The installation crew was quick, courteous and friendly. The price was the best of 3 quotes and the warranty is outstanding. Will hopefully be ordering doors within the next year and will not hesitate to use this company.

Dennis Paish

03:57 23 Feb 21

Stoyan Kazandzhiev

01:28 04 Feb 21

The windows measurements, financing and installation at our house was amazing job done! Professional, fast, clean - without flaws.We can't be more happier!Thank you Maxim, Slava and Sergey 👍👍

Sandra Degutė

04:24 29 Jan 21

They are very fast, very clean and windows look great. And price was the best for this deal. I highly recommend !

Sergey Smadych

23:44 21 Jan 21

I owe a lot of rental properties in Calgary and keep ordering windows and doors from Window Seal West.Every year I can see improvement in quality of the product and service.I always get Antony (install manager) to get final measurements. He is very precise and detailed to make sure, that the whole project will go smooth and it all right upon completion.Highly recommend.

Svetlana Kalika

17:48 21 Jan 21

Great service, professional and friendly

Rent London

20:19 20 Jan 21

Great job, had few windows done , will order more again next year from same company.Definitely recommend

Bonnie Rink

21:13 23 Dec 20

I had four windows replaced in a 50 year old condo as well as a piece of glass beside the front door. They were very professional each step. The measurement person Anthony instilled confidence with his knowledge and explained the entire process. Vadim and Yiruy did a great job and was able to explain and fix some glitches that come with an older home. The date was a little later than expected ( one month) but completely fair because of covid delivery issues. And the price was very good. I would use again and would recommend.

Evg. M

03:25 13 Dec 20

We replaced three windows and back door. Two guys started at 8AM, everything was done by 2 PM. All done very good, accurate, clean, safe, no damage.Thank you all

Erik Woolgar

23:44 12 Dec 20

Excellent quality for the price. The team showed up and provided a courteous and expedient installation. They did six windows and two doors all in one day! I would highly recommend this company to anyone looking for high quality, Alberta made windows and doors.

Ian Purdy

00:35 03 Dec 20

It took 3 months for my windows to show up, which is the only downside. Two tradesmen showed up at 11:30 AM with my new windows. They installed 3 new windows and were gone at 13:45. All new trim and mouldings, nicely caulked and sealed on the outside. Not a speck of dirt was left behind. Took all the old windows with them, vacuumed indoors and out with the shop vac. Highly recommended, I am going to order 3 more.

Avraham Gulamov

03:34 26 Nov 20

Outstanding experience i will highly recommend to anyone need windows .

Arlene Hauser

13:40 13 Oct 20

We needed new windows for our older home. The old ones were drafty and leaking when it rained. We called Window Seal West and a gentleman came out. He explained how the windows are made and took all the measurements. They replaced all of our windows in one day. Including the big picture window. No more drafts or leaking. And they look so nice.

Lisa Ireland

16:03 12 Oct 20

Marie Sommerfeld

16:40 07 Oct 20

We had all our windows replaced and couldn't be happier with the job. The installers were efficient and professional and did an excellent job cleaning up. We would definitely recommend Window Seal West to anyone. .

Dmitry Bochkarnikov

03:06 05 Oct 20

We had a great experience with Window Seal West.Sergey, their salesperson, was great from the very start of our project: down to earth, very knowledgeable, polite and never pushy. He was very patient, as my wife and I were trying to figure out the type of windows we preferred for our house on Shawnessy to replace the old ones. He was very easy to get hold of when we had more questions or needed clarifications. The installing crew did an outstanding job, installing 11 new windows. They were top notch professionals who were friendly, prompt, and pleasant people to be around. The windows looks fabulous, the quality and workmanship are great and the price was very reasonable. Thanks to all the people who were involved in our project! Two thumbs up to you, guys. We would absolutely use you again.

Behzad Mirfakhraei

15:05 01 Oct 20

WSW replaced our old windows with high quality windows with a reasonable price. After a year, the seal on one of the windows was broken and it started to fog. I called them and they quickly p pulled up my order, verified which window it was and put a work order for it. The window was replaced in less than a month. Thank you!

Horus SonGod

23:44 06 Jan 22

Mark Touw

20:16 16 Aug 21

Please note that is for the Calgary location. I gave two stars because the window was installed roughly around the time they originally predicted and I'm happy with the finished product. However, I found them difficult to deal with and was frustrated with the lack of communication.My sales contact Michael told me it would be a couple of months before installation was complete which was actually a little quicker than a couple of other companies I phoned. Once I agreed to go with them and paid the deposit it seemed I had to email Michael a few times to ensure we weren't forgotten about. We were finally provided a date for the work to begin but when the day came nobody showed up. When I called in the lady answering the phone said that it was "strange" that no one had started, but didn't offer any apology. That was disappointing as I had spent the previous days clearing out the room to prepare for the work to be started. I was given a new date for the work to start; one week later. That day arrived and work started. When the window was installed they told me they had forgotten the screen and would be by the next day with it. They didn't arrive the next day so I had to call in again and leave a message. A day later I was called and told that someone would be by at around 6:00 pm to install the screen. Six o'clock came and went and no screen and no call. Someone finally came by the house at 9:15 pm and put the screen in place.This company got a lot of good reviews which is one reason I picked them, but I got the feeling from them that our work wasn't really high on their priority list.

Dee Brown

09:06 17 Jan 22

My parents had windows replaced -contacted the company to come back to take a look, they came back and didn't correct the problem. Tried to contactagain and no response

Jared DeGray

21:17 14 Dec 21

I unfortunately have to give one star as zero stars isn't an option. As a glass shop owner myself I must say I'm super disappointed with the lack of customer service I have received. I have recommended this company to many of my own clients. I won't be putting my name behind this company ever again. The installers damaged our brand new fridge that was one week old and still had the plastic on it. One window has glass fragments inside the sealed unit. I was told it would be fixed within two weeks and its been six months. One window was so bowed from the sprayfoam insulation that it looked horrible. The installer came back and cut out the insulation and poorly reinstalled the moulding while not reinsulating the window at all. Now we have foggy windows in the living room and still no answers After numerous calls to the company nobody will get back to us. We paid 18,000 dollars for half of our house. The other half will be done by another company that actually has contact with us. Looks like the quality of service has gone way down. Nobody there seems to care at all as you can see in the reviews no one ever even responds here. Pull up your pants and do what is right. I for one will be talking to the many glass companies I know as I've been in the trade in Alberta for the last 26 years. I will be letting them all know about this horrible experience. You will never see my business again and I will recommended to anyone that asks not to use this company. When you read this please send me a billing address as we will be replacing these three sealed units ourselves as obviously you don't stand behind your work. 18,000 and we can't even get a call back.And on another note it might be nice if you guys ever bothered to actuality clean the windows or all the debris inside the openers. If I ran my business in this way I would expect to be closed down.Booo windowseal west Booo. All this even after the installer asked for a beer and some wild meat. Of course I abliged with jerkey, sausage, a roast as well as ground

Eric Richter

15:09 14 Sep 21

Lien Lu

23:56 25 Jul 21

MATT Stotz

00:22 06 May 21

Gilles Hoopie

00:29 26 Mar 21

EXTREMELY DISAPPOINTED! It's a long story but it had to be said so people know what I am dealing with them.I originally gave them 5 stars. I still stand by my comments about Ivan who is a nice guy and will not try to oversell what you need.That being said...from when the first installation crew came and butchered the whole installation. They did not use any shims to support or center the windows. They filled all the gaps with clear silicone up to 3/4". I had the installation manager come and look at the HORRIBLE installation.He agreed they need to be Fixed. The original installers said it would take a couple hours to install 4 windows and a patio door. I knew that was not going to be accurate. It ended up taking them 11hrs into the next day. I have lots of pictures of their shoddy workmanship but am posting pictures of the 'repairs' after they came back to fix the job.To their credit the repairs were much better when they were finished. The following week the COLD came. The patio door had at least 1 inch of ice all the way up the middle between the sliding panels and along the bottom and the right and left sides. The master and spare bedroom windows also had ice. The installation manager Anthony came back to see the ice. He said it was because of the room not having enough insulation. This may be somewhat true but the seals between the sliding panels were not sealing at all. He agreed that they will replace the patio door and master bedroom window with brand new ones. I wanted the spare bedroom replaced as well but he did not commit to it. He said it would be about a week to get the now patio door and window.That was February 10th. It is now March 25th and no work has been done. I messaged Anthony a couple times in the 5 weeks when he said they would be fixed. He said I will be contacted when they are ready. I finally called the office and they only have the master bedroom window there and nothing was ever processed for the patio door. They wanted to come install the one window this weekend but I declined as I didn't want numerous trips to repair AGAIN.I used SNAP financial for the financing of our repairs. Window Seal West received their money before they even started the work here. I paid $6000 for this work and am EXTREMELY disappointed with this experience woth WSW.The original installers damaged my newly painted cabinets and wore their boots in my house.None of the installers at any time ever wore masks or asked if I wanted them to.Here are some pics of the thick ice on my 1 week old brand new windows.VERY SAD WITH THIS EXPERIENCE.

Donna Hudson

01:51 22 Oct 20

If I could give a -5 star rating that's what this company would get. This is the WORST COMPANY I have EVER dealt with. The customer service is NON EXISTENT. Had windows installed in mid July after being told would be early July, which is no big deal only they said they were going to be here a certain day to install, so took day off work and NO SHOW didn't call or anything. I then called to find out what had happened and said it was rescheduled for 10 days from then. Finally got windows installed and couple wks later had a concern on the locking mech of the living rm window EXTREMELY hard to latch to the point they WILL BREAK if left like that and also top of windows do not crank in all the way can see light out through them. Long story short in the last 2 1/2 mths have called 5-6 times and still nothing. They can't seem to find out if it's Calgary or Edmonton's service area and it's always some one will call with a date and time in a couple of days which NO ONE EVER CALLS. I have even talked with there service guy "Serge" directly with the same results. I need to replace a patio door and a few other windows but this company will NOT BE GETTING MY BUSINESS OR ANYONE I CAN TELL MY STORY TO. IF you value customer service DO NOT GO WITH THIS COMPANY, you will just get the run around. Windows are to much of a investment to not have a company with quality customer service.

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