May 27, 2016 | Window Seal West

WINDOWS & DOORS MANUFACTURER

TOLL-FREE: 1-888-818-4211

CALGARY: (403) 774-7202

EDMONTON: (780) 628-0631

SASKATOON: (306) 994-0150

BC: (250)448-3954

COVID-19: We’ve Updated Our Policies

Address

Office Hours

Google Rating

4.7

Based on 208 reviews

Window Seal West

4.7

Taylan Esmail

20:23 16 Apr 21

I needed 16 windows and 3 doors for a renovation, i needed the windows quickly. Max not only gave me an amazing price, he guaranteed the windows will be done in a month, and he delivered!! Everyone else was saying 10 weeks,but Max went the extra mile to make sure I got my windows in a timely manner. The installers were great, completed the work within 3 days and left the place spotless. Will be using this company again for future projects. Amazing service !!

Chis Tea

20:13 15 Apr 21

᭙ꫀꪀᦔꪗ rꪮᦔriᧁꪊꫀz

03:10 15 Apr 21

Amazing services and super friendly guys, thank you!

Sergey Dykan

17:06 26 Mar 21

Windows Seal West guys came to install our new living room and bedroom windows. We are very satisfied with their professional work , installation was done fast and efficient.

inna Avdonina

03:46 26 Mar 21

We have just got our new windows. Overall it was a very positive experience, starting with a sales guy Anton who explained everything clearly, as well as being very detailed about the product and service we have eventually received. In our plans to reno the rest of the house with this company next year. Thank you!

Charles Brunet

18:54 09 Mar 21

Windows Seal West (Calgary) did a complete main floor replacement of our windows. They installed Triple Glazed windows of excellent quality manufactured right here in Calgary. The sales staff (Max) was very knowledgeable and easy to work with. His recommendations were pertinent and helped us easily choose the right product. The cost was more than competitive as he saved us funds where he could. The installers where awesome(Pavel and Sergei). Not only did they complete the task in 4 1/2 hours, they did so with great care to our furnishings. They completely cleaned up afterwards and left no mess, a very professional install team. The extra insulation from these windows was noticeable the next morning when the house was 3 Deg C warmer. My wife and I are totally pleased with these new windows and Windows Seal West (Calgary).

Semim Boga

22:09 26 Feb 21

Vlad was excellent in explaining the differences and answering all our questions. He was very professional and worked with our budget. Awesome service!! Thank you so much!

Claudia Padbury

13:16 26 Feb 21

Professional service from the get go. Friendly, knowledgeable and patient with all my questions. The windows look amazing and are Alberta built. The casements are vinyl and removable if you have future painting projects in mind. The installation crew was quick, courteous and friendly. The price was the best of 3 quotes and the warranty is outstanding. Will hopefully be ordering doors within the next year and will not hesitate to use this company.

Dennis Paish

03:57 23 Feb 21

Stoyan Kazandzhiev

01:28 04 Feb 21

The windows measurements, financing and installation at our house was amazing job done! Professional, fast, clean - without flaws.We can't be more happier!Thank you Maxim, Slava and Sergey 👍👍

Sandra Degutė

04:24 29 Jan 21

They are very fast, very clean and windows look great. And price was the best for this deal. I highly recommend !

Sergey Smadych

23:44 21 Jan 21

I owe a lot of rental properties in Calgary and keep ordering windows and doors from Window Seal West.Every year I can see improvement in quality of the product and service.I always get Antony (install manager) to get final measurements. He is very precise and detailed to make sure, that the whole project will go smooth and it all right upon completion.Highly recommend.

Svetlana Kalika

17:48 21 Jan 21

Great service, professional and friendly

Rent London

20:19 20 Jan 21

Great job, had few windows done , will order more again next year from same company.Definitely recommend

Bonnie Rink

21:13 23 Dec 20

I had four windows replaced in a 50 year old condo as well as a piece of glass beside the front door. They were very professional each step. The measurement person Anthony instilled confidence with his knowledge and explained the entire process. Vadim and Yiruy did a great job and was able to explain and fix some glitches that come with an older home. The date was a little later than expected ( one month) but completely fair because of covid delivery issues. And the price was very good. I would use again and would recommend.

Evg. M

03:25 13 Dec 20

We replaced three windows and back door. Two guys started at 8AM, everything was done by 2 PM. All done very good, accurate, clean, safe, no damage.Thank you all

Erik Woolgar

23:44 12 Dec 20

Excellent quality for the price. The team showed up and provided a courteous and expedient installation. They did six windows and two doors all in one day! I would highly recommend this company to anyone looking for high quality, Alberta made windows and doors.

Ian Purdy

00:35 03 Dec 20

It took 3 months for my windows to show up, which is the only downside. Two tradesmen showed up at 11:30 AM with my new windows. They installed 3 new windows and were gone at 13:45. All new trim and mouldings, nicely caulked and sealed on the outside. Not a speck of dirt was left behind. Took all the old windows with them, vacuumed indoors and out with the shop vac. Highly recommended, I am going to order 3 more.

Avraham Gulamov

03:34 26 Nov 20

Outstanding experience i will highly recommend to anyone need windows .

Cindy Murphy

23:43 18 Nov 20

Thank you to Alex and Victor for installing my three windows. Once again the job was done perfectly. This is the forth time I have used Window Seal West. I have recommended them to serval friends. Anther very happy client.

Arlene Hauser

13:40 13 Oct 20

We needed new windows for our older home. The old ones were drafty and leaking when it rained. We called Window Seal West and a gentleman came out. He explained how the windows are made and took all the measurements. They replaced all of our windows in one day. Including the big picture window. No more drafts or leaking. And they look so nice.

Lisa Ireland

16:03 12 Oct 20

Marie Sommerfeld

16:40 07 Oct 20

We had all our windows replaced and couldn't be happier with the job. The installers were efficient and professional and did an excellent job cleaning up. We would definitely recommend Window Seal West to anyone. .

Dmitry Bochkarnikov

03:06 05 Oct 20

We had a great experience with Window Seal West.Sergey, their salesperson, was great from the very start of our project: down to earth, very knowledgeable, polite and never pushy. He was very patient, as my wife and I were trying to figure out the type of windows we preferred for our house on Shawnessy to replace the old ones. He was very easy to get hold of when we had more questions or needed clarifications. The installing crew did an outstanding job, installing 11 new windows. They were top notch professionals who were friendly, prompt, and pleasant people to be around. The windows looks fabulous, the quality and workmanship are great and the price was very reasonable. Thanks to all the people who were involved in our project! Two thumbs up to you, guys. We would absolutely use you again.

Behzad Mirfakhraei

15:05 01 Oct 20

WSW replaced our old windows with high quality windows with a reasonable price. After a year, the seal on one of the windows was broken and it started to fog. I called them and they quickly p pulled up my order, verified which window it was and put a work order for it. The window was replaced in less than a month. Thank you!

Taj Manhas

02:54 30 Sep 20

Vadim and Yuriy, in my eyes make this company what it is. They worked hard and were very honest letting us know tips and tricks on how to ensure we got the most out of our windows. Vadim was/is great with communication and building a connection with his client.Thanks guys.

David T

12:59 26 Sep 20

Timely, professional and extremely honest. I thought I needed a complete window replacement but Max assured me all I needed was a much less expensive repair.

Judy Cobb

04:21 26 Sep 20

This company is all Canadian and manufacturing in Calgary Alberta which is local. The window products are of excellent workmanship. The price is also right and no gouging! The installation and service is beyond excellent. I am very satisfied with new window and would highly recommend Window Seal West!

Kevin Kerr

16:21 23 Sep 20

We had been looking to replace our windows for 5 years, but it was extremely difficult to find a good contractor in Golden because it's a small town in BC. We got a flyer for Window Seal West and they had people come out from Calgary within days of calling them. They brought an example of their windows, did a quote right away and by the end of the visit it was clear no one in town or any place in Calgary we talked to could match their price, and the quality was also better than anything we had seen. Once the windows were made they had them installed in two days and they look amazing! We are very satisfied and would recommend these guys to anyone looking for windows!

Natacha Manchulenko

16:08 20 Sep 20

First off we had Max come by and do a estimate for our three front windows. What a fantastic guy he was. Not only was the estimate reasonable and fair, Max was so personable and friendly. He was prepared with showing us the quality we would be getting. He brought with him a sample of the window itself and colour samples as well. He explained everything about the windows from where their made to how they are made. He also kept in touch with us during the time that the windows were being made and to the date they would be ready for installation.The window installers were super friendly and efficient. These two gentlemen were from Moldova (unfortunately I don’t the the correct spelling of their names) and explained what all they were going to get done for us. They took time to fix up three of our other windows as well, which was amazing! They both took time out of their day to chat with our family about who they were, I loved that. Very friendly gentleman. The workmanship was great.I would absolutely recommend and have this company do windows for us again. All these gentlemen made our process super easy and comfortable. Great windows too!!!

Bob Surrell

01:19 15 Sep 20

Had a great experience with Window Seal West. Vlad came to our home, took measurements and gave us a very competitive quote. We were very fussy about details such as paint colour, custom wood jamb extensions, etc., but Vlad assured us that this would be no problem.On installation day, we were pleased to find that all of the windows arrived exactly as we had ordered. The installers, Vadim and Yuruly, were fast, professional and friendly. From the time they arrived until the time they drove away was less than 6 hours. In that time they installed 11 windows on 2 floors, completely cleaned up afterwards and even hauled away the old windows. Amazing!I would definitely recommend these guys for any of your window needs.

Rich Kim

20:48 11 Sep 20

They all are specialists of window making and installation. They have great service, too. You may be full satisfaction with this company. Great financial plan. I has recommended to my friends. They all , my friends, are happy. Todsy I have a little problem, twisted Bug Mett. They fixed on the site immediately. What a great service and quality job.I really love it.

Iqbal Gill

18:22 11 Sep 20

Was dealing with Vlad. He did about 10 properties for me. Windows are great, installers are friendly and hardworking people.Will highly reccomend them to my friends and family.Thank you

Kosta Puzankov

18:46 01 Sep 20

Installers did a great job, thanks Vadim and Yuriy!

Olga Mateisen

00:17 27 Aug 20

I received am excellent customer service and a good price from the sales representative Max. He was very professional , helpful and knowledgeable as well as the installers. They came on time, the installation was quick, and they left the areas clean. I am very happy with the product , I am glad I chose the right company to replace my windows and a patio door.Highly recommended !

yana gegelia

23:11 26 Aug 20

Changed our doors and windows at the house of my parents. Our neighbors recommended.Very efficient, the installers were professional and left the place clean and organized!!Would recommend!

Sheelagh Bibby

15:11 08 Aug 20

I dealt with Vlad Nemchuk as my sales rep. I was a little overwhelmed by the vast selection of windows and doors but he explained everything and walked me through my selections. The installers were VERY fast, clean and the whole process was surprisingly painless. I would highly recommend Window Seal West if you're looking for windows or doors. My new windows look fantastic and change the whole look of my house inside and out. I live on a relatively busy street and have noticed a drastic reduction of street noise now. I'm LOVING it!!!

Morgan M

15:37 02 Aug 20

Very happy with every aspect of getting a new window. Everyone from the sales person, through to the installers was very friendly and knowledgeable. The window itself is excellent and exactly what we asked/were looking for.WSW was recommended by a co-worker and I understand why. Highly recommended, and the windows are made in Calgary to boot.

James Martens

22:38 30 Jul 20

Orest and Andrei were extremely professional, they showed up exactly on time, were finished the project earlier than anticipated and cleaned everything. The end result was exactly what we wanted. Highly recommend!!

Vassilia Amado

00:12 21 Jul 20

Great team, great windows. Thanks for all the help!

Amanda Wright

01:02 09 Jul 20

We had a great experience with Window Seal West!! The team that came to install had everythjng done in 2 days and i could not be happier!! I would recommend them to everyone. THANKS 😊

A Brown

21:49 17 Sep 20

There were several issues with the windows we had installed, that were probably due to an inexperienced install team. However Window Seal West really stands by their warranty and did everything they could to resolve the issues, including replacing one of the windows. It's clear that they value the opinions of their customers and they were responsive with dealing with the problems.

Greg Marsh

03:00 30 Aug 20

Firstly let me say that the installers are great, fast, nice, tried to stay out of the way while there were working. To be fair I am editing this review, The installers again went above and beyond. The other situations have been fixed as well with the pandemic I feel that it was way to critical. All and all good work all around

Hillary

02:46 22 Aug 20

I made a complaint about the delay of the installation of my window and they were quick to resolve the issue. Installation was quick, he was very professional. He cleaned the install window for me, tidied very well, and even glued the seal that had torn off on an additional window. He showed me the issues of this additional window and gave me tips on how to get it closed properly. I've upgraded my 1 star to 4 stars because of his helpfulness and professionalism. While I wish i didnt have to go through those channels to get it done, I applaud their response.

Daniel Cameron

05:17 30 Jul 20

Had two windows installed by window seal west and both are very well done few hiccups but they fix all of them. Very friendly.

Anne Greig

19:09 15 Jul 20

Triton Bergman

02:45 06 Aug 20

My sister had her house done by Window Seal West and she was very happy with the product and service which is why I chose to use them on one of my properties.My experience so far is not as great as hers sadly. The quoting process was quick and efficient, prices were reasonable and I decided to go forward with the work. I was told that my windows and doors would be in 5-6 weeks after I put down the deposit which I did on June 11th. Tomorrow will be 8 weeks and I still have no windows or doors, nor an estimate of when I will.I have contacted my sales person several times, whom throughout the quoting process was very responsive but now, ghostly quiet. I called into the office 3 times over the last two weeks and was told that they will check with production and call me back - I was told this 3 times and each time I received no call back. The last time I called I even mentioned that the previous person said they would call me back the next day and they never did - well, she didn't call me back the next day either.I can't comment first hand on their product yet but I can say that their service after they have your deposit is seriously lacking.Delays in production happen, it's the real world, issues come up... It's how you communicate and handle the issues that determine who you are, your integrity and reputation.Frustrated

Gilles Hoopie

00:29 26 Mar 21

EXTREMELY DISAPPOINTED! It's a long story but it had to be said so people know what I am dealing with them.I originally gave them 5 stars. I still stand by my comments about Ivan who is a nice guy and will not try to oversell what you need.That being said...from when the first installation crew came and butchered the whole installation. They did not use any shims to support or center the windows. They filled all the gaps with clear silicone up to 3/4". I had the installation manager come and look at the HORRIBLE installation.He agreed they need to be Fixed. The original installers said it would take a couple hours to install 4 windows and a patio door. I knew that was not going to be accurate. It ended up taking them 11hrs into the next day. I have lots of pictures of their shoddy workmanship but am posting pictures of the 'repairs' after they came back to fix the job.To their credit the repairs were much better when they were finished. The following week the COLD came. The patio door had at least 1 inch of ice all the way up the middle between the sliding panels and along the bottom and the right and left sides. The master and spare bedroom windows also had ice. The installation manager Anthony came back to see the ice. He said it was because of the room not having enough insulation. This may be somewhat true but the seals between the sliding panels were not sealing at all. He agreed that they will replace the patio door and master bedroom window with brand new ones. I wanted the spare bedroom replaced as well but he did not commit to it. He said it would be about a week to get the now patio door and window.That was February 10th. It is now March 25th and no work has been done. I messaged Anthony a couple times in the 5 weeks when he said they would be fixed. He said I will be contacted when they are ready. I finally called the office and they only have the master bedroom window there and nothing was ever processed for the patio door. They wanted to come install the one window this weekend but I declined as I didn't want numerous trips to repair AGAIN.I used SNAP financial for the financing of our repairs. Window Seal West received their money before they even started the work here. I paid $6000 for this work and am EXTREMELY disappointed with this experience woth WSW.The original installers damaged my newly painted cabinets and wore their boots in my house.None of the installers at any time ever wore masks or asked if I wanted them to.Here are some pics of the thick ice on my 1 week old brand new windows.VERY SAD WITH THIS EXPERIENCE.

Donna Hudson

01:51 22 Oct 20

If I could give a -5 star rating that's what this company would get. This is the WORST COMPANY I have EVER dealt with. The customer service is NON EXISTENT. Had windows installed in mid July after being told would be early July, which is no big deal only they said they were going to be here a certain day to install, so took day off work and NO SHOW didn't call or anything. I then called to find out what had happened and said it was rescheduled for 10 days from then. Finally got windows installed and couple wks later had a concern on the locking mech of the living rm window EXTREMELY hard to latch to the point they WILL BREAK if left like that and also top of windows do not crank in all the way can see light out through them. Long story short in the last 2 1/2 mths have called 5-6 times and still nothing. They can't seem to find out if it's Calgary or Edmonton's service area and it's always some one will call with a date and time in a couple of days which NO ONE EVER CALLS. I have even talked with there service guy "Serge" directly with the same results. I need to replace a patio door and a few other windows but this company will NOT BE GETTING MY BUSINESS OR ANYONE I CAN TELL MY STORY TO. IF you value customer service DO NOT GO WITH THIS COMPANY, you will just get the run around. Windows are to much of a investment to not have a company with quality customer service.

Kole Zimmer

22:45 20 Jul 20

I got one of their flyers in the mail, 25% off windows for the summer. I decided to call, as I was planning on cutting two new egress windows into my basement. After several minutes on the phone with an unprofessional sales person, who was in the background trying to contact a "project manager", I was told that they were not interesting in selling just two windows. They said if I could give them dimensions of more windows then they could get me something. Business must be good if they can turn away customers. So... I guess my money is better spent elsewhere. Thanks anyway.

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Day: May 27, 2016

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